For all in-stock products sold on Aokeyuan Online, the manufacturer's model and brand are clearly marked. Please carefully check the product model, quantity and other relevant information before placing an order. Once the product is sold, returns or exchanges will not be accepted unless there is a quality issue.

If a return or exchange is required due to product quality issues, please submit a return/exchange application to customer service within 30 days of receiving the product.

2. If applying for a return due to product quality issues, the customer must provide a third-party test report recognized by both parties as evidence.

3. Return and Exchange Process: After confirming with customer service, submit a return or exchange application in the order background, and we will handle the order's after-sales matters promptly.